Shipping Policy

1. Where We Ship

At this time, MidnightGalaxyGoods.com ships within the United States only. We do not ship internationally.

2. Production & Processing Time

All products are Print-on-Demand, meaning each item is made after your order is placed.

Typical production time: 2–7 business days

Production times may vary during holidays or high-volume periods.

3. Delivery Time

Once production is complete, your order ships via our fulfillment partners' chosen carriers.

Typical U.S. delivery time: 3–7 business days

Total estimated delivery time = Production time + Shipping time

Please note: These are estimates, not guarantees. Delays caused by carriers, weather, or print partners are outside our control.

4. Shipping Costs

  • Shipping rates are calculated at checkout based on product type, provider, and destination.
  • Customers are responsible for all shipping fees on their order.

5. Multiple Shipments

Because our items are produced by different Printify partners:

  • Your order may arrive in multiple packages.
  • Shipments may have different tracking numbers and arrival dates.
  • This is normal and does not affect your order status.

6. Tracking Information

  • Once your order ships, you'll receive a tracking link via email.
  • Tracking may take up to 48 hours to update after the carrier receives the package.

7. Wrong or Undeliverable Addresses

To protect the integrity of custom production:

  • Orders cannot be changed, edited, or updated once submitted.
  • This includes shipping address changes.
  • If an order is returned due to an incorrect or undeliverable address, the customer is responsible for reshipment fees.

8. Lost, Stolen, or Delayed Packages

  • If a package is marked delivered by the carrier, MidnightGalaxyGoods.com is not responsible for lost or stolen packages.
  • If a package becomes lost in transit (not delivered), contact us within 30 days and we will assist with a claim or replacement when applicable.
  • Carrier delays are not eligible for refunds.

9. Questions?

For support, tracking help, or shipping concerns, contact:

sales@midnightgalaxygoods.com

Need help with your order? Contact us and we'll be happy to assist.