Shipping Policy
1. Where We Ship
At this time, MidnightGalaxyGoods.com ships within the United States only. We do not ship internationally.
2. Production & Processing Time
All products are Print-on-Demand, meaning each item is made after your order is placed.
Typical production time: 2–7 business days
Production times may vary during holidays or high-volume periods.
3. Delivery Time
Once production is complete, your order ships via our fulfillment partners' chosen carriers.
Typical U.S. delivery time: 3–7 business days
Total estimated delivery time = Production time + Shipping time
Please note: These are estimates, not guarantees. Delays caused by carriers, weather, or print partners are outside our control.
4. Shipping Costs
- Shipping rates are calculated at checkout based on product type, provider, and destination.
- Customers are responsible for all shipping fees on their order.
5. Multiple Shipments
Because our items are produced by different Printify partners:
- Your order may arrive in multiple packages.
- Shipments may have different tracking numbers and arrival dates.
- This is normal and does not affect your order status.
6. Tracking Information
- Once your order ships, you'll receive a tracking link via email.
- Tracking may take up to 48 hours to update after the carrier receives the package.
7. Wrong or Undeliverable Addresses
To protect the integrity of custom production:
- Orders cannot be changed, edited, or updated once submitted.
- This includes shipping address changes.
- If an order is returned due to an incorrect or undeliverable address, the customer is responsible for reshipment fees.
8. Lost, Stolen, or Delayed Packages
- If a package is marked delivered by the carrier, MidnightGalaxyGoods.com is not responsible for lost or stolen packages.
- If a package becomes lost in transit (not delivered), contact us within 30 days and we will assist with a claim or replacement when applicable.
- Carrier delays are not eligible for refunds.
9. Questions?
For support, tracking help, or shipping concerns, contact:
Need help with your order? Contact us and we'll be happy to assist.
